‘HMRC won’t speak to us’: exporters frustrated by post-Brexit border checks and red tape

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The UK’s departure from the European Union has brought about many changes for businesses, particularly those involved in international trade. With the end of the Brexit transition period on January 1st, new border checks and regulations have been implemented, causing delays, extra costs, and stress for UK exporters. According to a new Ipsos report, exporters are struggling with unclear guidance from HMRC and poor communication, making the post-Brexit process even more challenging.

The Ipsos report, commissioned by the UK’s leading business group, found that many exporters are facing significant difficulties in adapting to the new post-Brexit landscape. The report surveyed over 1,000 UK exporters and revealed that 77% of them have experienced delays in sending goods to the EU since the new border checks came into effect. This has resulted in additional costs for businesses, with 53% of exporters reporting an increase in expenses due to Brexit.

One of the major concerns highlighted by the report is the lack of clear guidance from HMRC. Many exporters expressed frustration with the lack of support and information provided by the government agency. One exporter stated, “HMRC won’t speak to us. We have been left to figure out the new regulations on our own, which has been a challenging and time-consuming process.” This sentiment was echoed by several others, with many feeling left in the dark and struggling to navigate the new rules and procedures.

The lack of communication has also been a significant issue for exporters. With many businesses already facing delays and increased costs, poor communication from HMRC has only added to their burden. The report revealed that 63% of exporters have had little to no communication from the government agency, leaving them feeling unsupported and uncertain about the future.

The Ipsos report also highlighted the impact of the new regulations on the mental well-being of exporters. With the added stress and pressure of navigating post-Brexit border checks and red tape, 73% of exporters reported feeling anxious and overwhelmed. This not only affects the business owners but also their employees and families, creating a ripple effect on the overall economy.

The difficulties faced by UK exporters are not limited to just one industry. The report found that all sectors, including manufacturing, agriculture, and services, have been impacted by the new regulations. This highlights the widespread impact of Brexit on the UK economy and the urgent need for solutions to support businesses in navigating the post-Brexit landscape.

In response to the findings of the Ipsos report, the government has acknowledged the challenges faced by exporters and has promised to provide clearer guidance and support. However, many businesses are calling for immediate action to address the issues and ensure a smoother process for future trade with the EU.

Despite the current challenges, there is still hope for UK exporters. The Ipsos report also revealed that 71% of exporters are still committed to trading with the EU, despite the difficulties they have faced so far. This determination and resilience shown by UK businesses are a testament to the strength of the country’s export industry.

As the UK continues to navigate the post-Brexit landscape, it is crucial for the government to prioritize support and communication for businesses. Clear guidance and effective communication from HMRC are essential for exporters to adapt and thrive in this new environment. With the right support and solutions in place, UK exporters can continue to play a vital role in the country’s economy and maintain strong relationships with their EU partners.

In conclusion, the Ipsos report has shed light on the challenges faced by UK exporters since the implementation of post-Brexit border checks and regulations. With delays, extra costs, and stress plaguing businesses, it is essential for the government to take immediate action to support and guide exporters through this transition. Despite the difficulties, UK exporters remain determined and committed to trading with the EU, showing the resilience and strength of the country’s export industry.

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