Daily incidents of violence against UK retail workers have fallen to 1,600, according to recent statistics released by the British Retail Consortium (BRC). This marks a significant decrease of 20% from the previous year, when the number of violent attacks on shop staff stood at 2,000. While this is certainly a positive development, industry leaders are warning that the levels of violence still remain far above pre-pandemic norms.
The BRC’s annual Retail Crime Survey, which covers the period from April 2020 to March 2021, revealed that the most common form of violence against retail workers was verbal abuse, accounting for 80% of all incidents. This was followed by threats of violence (13%) and physical assaults (7%). The survey also highlighted that the majority of these incidents were related to enforcing COVID-19 safety measures, such as wearing masks and social distancing.
Helen Dickinson, the Chief Executive of the BRC, expressed her concern over the high levels of violence against retail workers, stating that it is “unacceptable” for anyone to be abused or assaulted while simply doing their job. She also emphasized that these incidents not only have a profound impact on the individuals involved, but also on the wider retail industry as a whole.
The BRC has been working closely with the government and the police to address this issue and has called for tougher penalties for those who commit violence against retail workers. They have also urged for better support and protection for retail staff, who have been on the frontlines throughout the pandemic, ensuring that essential goods and services are available to the public.
Despite the decrease in incidents, the BRC’s survey also revealed that the cost of crime to the retail industry has risen to a staggering £2.5 billion, with theft being the most common form of crime. This highlights the need for continued efforts to tackle all forms of crime in the retail sector.
In response to the survey’s findings, the Home Office has announced a new £5 million fund to support retailers in installing crime prevention measures, such as CCTV and protective equipment for staff. This is a step in the right direction and shows the government’s commitment to addressing the issue of retail crime.
The decrease in violent attacks on shop staff is a positive sign and reflects the hard work and dedication of the retail industry in implementing safety measures and working closely with the authorities. However, it is important to remember that any level of violence against retail workers is unacceptable and more needs to be done to ensure their safety and well-being.
The pandemic has brought to light the essential role that retail workers play in our society, and it is crucial that they are given the respect and protection they deserve. As we move towards a post-pandemic world, it is important for all of us to continue to support and appreciate the hard work of retail workers, who have been the backbone of our communities during these challenging times.
In conclusion, while the decrease in violent attacks on UK retail workers is a step in the right direction, it is important to acknowledge that the levels still remain unacceptably high. The retail industry, along with the government and the public, must continue to work together to ensure the safety and well-being of retail workers. Let us all show our appreciation and support for these essential workers who have been at the forefront of keeping our communities running during the pandemic.
