Manychat, the leading customer engagement platform, has recently announced that it has raised $140 million in funding led by Summit Partners. This funding will be used to expand globally and enhance its AI-driven platform, which is currently used by over a million businesses worldwide.
The company, founded in 2015, has quickly become a go-to solution for businesses looking to engage with their customers on social media platforms. With its AI-powered chatbots, Manychat has revolutionized the way businesses interact with their customers, providing a more personalized and efficient experience.
The latest funding round, which brings Manychat’s total funding to $160 million, is a testament to the company’s success and potential for growth. The investment will be used to further develop its AI technology, expand its global reach, and strengthen its position as a leader in the customer engagement space.
According to Mikael Yang, CEO and co-founder of Manychat, the company’s mission is to help businesses build meaningful relationships with their customers. “We believe that the future of customer engagement lies in AI technology, and we are committed to providing the best AI-driven platform for businesses to connect with their customers,” he said.
Manychat’s platform allows businesses to automate their customer interactions on popular social media platforms such as Facebook, Instagram, and WhatsApp. This not only saves time and resources for businesses but also provides a seamless and personalized experience for customers.
The company’s success can be attributed to its user-friendly interface, advanced AI technology, and constant innovation. With its easy-to-use drag and drop builder, businesses can create chatbots without any coding knowledge. The platform also offers a wide range of features such as customizable templates, automated responses, and analytics to track performance.
Manychat’s customer base includes a diverse range of businesses, from small startups to large enterprises, across various industries. The platform has been particularly popular among e-commerce businesses, as it allows them to engage with their customers in real-time and provide personalized recommendations based on their browsing and purchase history.
The funding from Summit Partners, a global growth equity firm, will not only help Manychat expand its global presence but also provide access to valuable resources and expertise. “We are excited to partner with Manychat and support their mission to transform the way businesses engage with their customers,” said Antony Clavel, a Managing Director at Summit Partners.
The company has already seen significant growth in the past year, with a 300% increase in its customer base and a 400% increase in revenue. With the new funding, Manychat plans to accelerate its growth and continue to innovate its platform to meet the evolving needs of businesses and customers.
In addition to its AI-driven platform, Manychat also offers a range of educational resources, including webinars, tutorials, and a community forum, to help businesses make the most of its platform. This commitment to customer success has earned the company a loyal following and contributed to its rapid growth.
The future looks bright for Manychat as it continues to disrupt the customer engagement space with its innovative technology and global expansion. With its latest funding, the company is well-positioned to become the go-to solution for businesses looking to enhance their customer engagement on social media platforms.
In conclusion, Manychat’s recent funding of $140 million is a significant milestone for the company and a testament to its success in revolutionizing customer engagement. With its AI-powered platform and global expansion plans, Manychat is set to continue its growth and make a positive impact on businesses worldwide.
